JIRA Administrator = JIRA User?


The documentation above says that the JIRA Administrators permission does not include the JIRA Users permission, which counts toward the JIRA license total. However, when I create a group with only the JIRA Administrators permission, users added to that group increment my license count. Is the documentation wrong, or am I misunderstanding?

Thanks, -Tim

2 answers

1 accepted

2 votes
Accepted answer

Nic is right. Any user who is able to log in JIRA will count towards your license.

The document is not so clear, so I create a feature request to update it in https://jira.atlassian.com/browse/CLOUD-8039


2 votes

The rule for consuming a licence is "the user can log in", not "is a user".

Administrators can always log in, so they count towards the licence.  Even if they're not in the user group.

The documentation used to be clear on this, but it seems that an edit has made it unclear at some point.

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