JIRA Administrator Account

When we migrate JIRA instance to a new server, In the new server do we need to create administrator account manually in the wizard ? We are not going to change the Database. Our database is in the separate instance.

3 answers

If you migrate your JIRA (configuration and data are transfered to new server) all accounts will be retrieved from old instance.

There is an option to restore data from backup when setting up new instance.


0 votes
Paulo Hennig Atlassian Team Aug 03, 2015


There's no need for that as the users are stored in the DB, you can check the administrator accounts with the following query:

select M.child_name, SP.perm_parameter, SP.permission , U.directory_id

from schemepermissions SP, cwd_membership M, cwd_user U, cwd_directory D

where SP.permission in (44,0)

  and SP.perm_parameter = M.parent_name

  and U.user_name = M.child_name

  and U.directory_id = D.id

  and U.active = 1

  and D.active = 1


Or all the users with a simple SELECT

SELECT * FROM cwd_user

0 votes

If you don't hook JIRA into a clean database, all your configuration will be loaded from the database so there is no need to create an adm account manually. 

The documentation below should help you to perform the migration:


Hope it helps!



Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,728 views 17 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you