JIRA Activity Stream not working after JIRA 5.1 upgrade for most projects

- Fresh install of JIRA 5.1

- Import DB from xml (into SQL Server)

- DB exported from JIRA 4.3.2 instance (DB from Postgres)

- Updating issues do not reflect in Activity Stream for affected projects

- 90% of projects cannot display activity stream.

- Unknown cause

Working Activity Stream in Project, JIRA 5.1

Non-Working Activity Stream in Project, JIRA 5.1

5 answers

1 accepted

Relates to a known issue in JIRA 5.0+ where project keys cannot contain an underscore.

Listed as a Major bug.

Do you have an Atlassian ticket to follow?

Thats not the case for us. All our project keys are 3 characters.


In my example the activity stream is working when I replace all underscores with another character, for example, a dash "-". While replacing with a dash is not recommended, it is more of a proof of concept that illustrates that the underscore, in our case, was the problem.

Have you tried to reindex Jira? I've got a lot of problems solved by simply reindexing Jira.

You may want to check project roles and permissions on the administer project tab too. It looks like you do not have any rights to see anything.

BTW. check activity stream preferences on congwheel menu, near to RSS icon

Yes I have tried reindexing.

I am a system administrator so that rules out permissions.

The cogwheel just displays refresh and I have done that as well.

It has the same permission scheme as the projects that do work, the ones that differ are issue type screen / field configuration

Its a minor issue, but I'm seeing the same after our upgrade from 4.2 to 5.1.

I noticed the same issue for all my projects. Its a minor issue, but I'm seeing the same after our upgrade from 4.2 to 5.1.

It still exists even in 5.1.5.

We're stuck using a version prior to JIRA 5.0+ where the underscores are accepted in project keys.

They have not given an indication to where this bug falls in the release roadmap but what you can do is add yourself as a watcher to the issue linked in the Answers section.

If your problem does not relate to the underscores then maybe putting in another ticket to raise awareness might be the answer.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,755 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot