JIRA encountered and error while doing an import to the cloud version from backup files. JIRA remains locked with the message: Failed to successfully import JIRA. Both versions were 6.x.
Confluence users are also not able to authenticate, although already connected users have not issues.
How can I roll back JIRA and how do I get it running up again.
For this particular issue I would recommend to reach out to our Cloud Support team for assistance through the following link.
They should be able to get you up and running in no time .
David Di Blasio
The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...
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