JIRA: ADD A NEW USER

We have JIRA Install on our server.

I am trying to add a new user, but the user doesn't get the email request.

I did it by email and by manual entering the user details.

also - i tried to use JIRA support request but i get error message.

1 answer

Did you configure an SMTP server when installing JIRA?

If you did not you can't send out any emails.

Otherwise I would advice you to take a look in the atlassian-jira.log to see if an error has been thrown.

Best regards,

Peter

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,957 views 19 22
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you