JIRA AD Users Automatically Being Deleted

FD Moore February 3, 2020

I have a few directory connectors to some of our partner AD domains.  I can sync particular domains and get a message like "349 users imported in 25 seconds".  As soon as I do that I can see them in my user directory.  5 seconds later they are gone.  Looking at my audit log I see the author JIRA deleted every single one of them in every domain except for the domain that JIRA is on.  Those users remain active.

Date        Author     Category                Summary         Object

just now  JIRA         user management  User deleted    userx

I am not doing it, JIRA is doing it immediately after they are synchronized.

What is going on?

1 answer

0 votes
Fernando Bordallo
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 3, 2020

Hello @FD Moore ,

I recommend you open a support ticket for this. It something the identity team will wan't to look into: https://support.atlassian.com/contact

Suggest an answer

Log in or Sign up to answer