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JIRA 7 with JSD 3.0 Shows blank page after login

Julian
Julian
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 29, 2015

After Installing the latest JIRA Service Desk package (JIRA 7 with JSD 3.0), after login JIRA would show blank page where we can only click on the JIRA logo and Logout. For example:

  • Screen Shot 2015-10-29 at 6.51.04 PM.png

The affected URL is:

<JIRA Base URL>/servicedesk/welcome
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Julian
Julian
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 29, 2015

Apparently, this is due to an extension that is installed in the browser. When accessing the page using Mozilla Firefox with uBlock Origin installed, it will cause the issue.

Hence, please check the extension that is installed on the browser and try to check whether the page will load with another browser.

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