JIRA 7 with JSD 3.0 Shows blank page after login

After Installing the latest JIRA Service Desk package (JIRA 7 with JSD 3.0), after login JIRA would show blank page where we can only click on the JIRA logo and Logout. For example:

  • Screen Shot 2015-10-29 at 6.51.04 PM.png

The affected URL is:

<JIRA Base URL>/servicedesk/welcome

1 answer

1 accepted

This widget could not be displayed.

Apparently, this is due to an extension that is installed in the browser. When accessing the page using Mozilla Firefox with uBlock Origin installed, it will cause the issue.

Hence, please check the extension that is installed on the browser and try to check whether the page will load with another browser.

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