After Installing the latest JIRA Service Desk package (JIRA 7 with JSD 3.0), after login JIRA would show blank page where we can only click on the JIRA logo and Logout. For example:
The affected URL is:
<JIRA Base URL>/servicedesk/welcome
Apparently, this is due to an extension that is installed in the browser. When accessing the page using Mozilla Firefox with uBlock Origin installed, it will cause the issue.
Hence, please check the extension that is installed on the browser and try to check whether the page will load with another browser.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs