This can be caused by a number of different factors, for example the IP:port is incorrect, or you're missing a path, something went wrong with Tomcat on startup. It's possible for JIRA to startup but the connectors to not work if they're improperly configured.
Is there anything in the
stdout file in
$JIRA_INSTALL/logs? If not you could look in the
It might be easier to raise a support case with us at https://support.atlassian.com and we can go through your logs and suggest some other troubleshooting steps also. Specifically:
pathand the ipconfig / netstat for IP).
telnet <ip> <port>to see if the port is open and listening.
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