I want to notify members of a team when issues are Created, Resolved and Closed. The Created notification works great, but the other two notifications don't get sent. Is this a configuration issue?
Check the Resolved and Closed transition if it's firing up the correct "Event" and if that Event is configured to send specific notifications (see https://confluence.atlassian.com/display/JIRA/Creating+a+Notification+Scheme).
You can also use the Notification Helper to troubleshoot what's wrong with the notifications. Please refer the URL below on how to work with the helper.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs