JIRA 6.1.7 can't restore data to Oracle / SQL Server

I'm having a problem when i connect JIRA 6.1.7 to oracle 11g.
At first JIRA seems running well, but after i setup an admin account it was redirected to an error page RuntimeException / OperationFailedException which caused by "No Crowd Application available".

Then, i'm trying to connect JIRA 6.1.7 to SQL Server 2012 R2, and also having a problem after i restore data from xml backup, because i cannot login as an admin and was redirected to another error page
UserNotFoundException which caused by "User <admin> does not exist".

1 answer

Hi Ilka,

Based on what you are describing I suspect that the restored data is still configured to use an external directory, which is why you are unable to login after restoring the data. So what I'd recommend is that you restore the data and then follow the instructions in this document to regain access to the instance and get things configured again: https://confluence.atlassian.com/display/JIRA/Retrieving+the+JIRA+Administrator

All the best,

Thanks for the answer John Inder, i will try your solution.

But by the way, is JIRA compatible with SQL Server 2012 R2?
Has anyone ever tried using this database?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,097 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you