JIRA 6.1.5 - View Screens show missing Workflows tied to each screen

Hi all,


We are using JIRA 6.1.5 and had to import a few projects (as a part of our eventual migration to JIRA 6.3.7).  As a part of the import, we had to also import some workflows.  The import brought over some screens, some of which are duplicates to the ones we already have in 6.1.5.

However, the View Screens page (by clicking on Administration->Issues->Screens) does not show any workflows tied to any of the Screens.  We need to identify which workflow use the duplicate (there are a few – about 15) so that we can tell it to use the screen already in 6.1.5 so we can remove the dups.

How can we refresh the system (re-indexing did not work) such that the workflows come back for each screen?



1 answer

Wow!  Very thought provoking and deafening silence!  


Seriously, with the lack of a response (and Googling didn't help), we went ahead and went into each workflow step individually and fixed up the screens one by one.  Very, very tedious and a time waster.  sad

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,147 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot