JIRA 5 UI behaviour

After the upgrade from 4.4 to 5.2.2 I see the behaviour which totally wrong. When I load any page in JIRA 5 it is locking the JIRA UI until the page is fully loaded. I did not see this "feature" in JIRA4 before and it is slowing the process significantly so is there any way to stop JIRA5 doing it? Maybe there are some hints or tricks which can be applied to disable this functionality.

Thank you in advance.

4 answers

1 accepted

This widget could not be displayed.

In a misterious way after the plugin was updated by Valiantys the issue gone. The support replied that this was not a bug but an feature of their plugin. It appears that they understood that this is not a handy feature :)

This widget could not be displayed.

What do you mean by "locking the Jira UI until the page is loaded"? Specifically, what does "locked" mean?

Also, as you say it is slow, have you tried to investigate and debug that?

The "UI lock" means that when you try to load any page/issue or administration section specifically I am not able to click any button while the page is loading. As an example the Admin UI is loading and browser shows that the page is in progress - while this time I can click plugins menu in the top but the control is locked and nothing happens if I click on any button.

Thank you.

This widget could not be displayed.
Sean Curtis Atlassian Team Dec 19, 2012
Hi Vladimir, The blocking of the UI thread is most likely caused by JavaScript - either from JIRA itself or a plugin you have installed. I'd recommend raising a support request instead of using the Answers site. Out support techs are great at sorting out issues like this. Cheers, Sean
This widget could not be displayed.

It appears that the UI lock is caused by Valiantys SQL Feed plugin. When I disable it I cannot reproduct the UI lock. I have contacted the Valiantys support on this matter. I will post the solution here afterwards.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

285 views 5 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you