JIRA 5.2: Time tracking showing only blank report (time spent value is always blank)

Hi, I am new to JIRA and trying to get the time tracking report.

I have two queries:


I am trying to get the time tracking report. However, after selecting following option, i see a blank grid.

Fix version : No Fix Version
Sorting : Least completed issues first
Issues : All
Sub-Task inclusion : Including all sub-tasks

Here , I see only one option for the 'Fix Version' that is 'No Fix Version'. I'm not sure if this would help but wanted to inform here.

When I click 'Next' to see the report, I see the default table along with issues. However, all values of time tracking fields e.g Original Estimate, Est. Time Remaining, Time Spent and Accuracy are all blank.

Can someone advisewhat should I do to get these values?


The reason I got query 1 was, I was trying to show the 'Time Spent' column for the 'Issue Navigator' screen. However, I saw blank values for all of my issues (irrespective of the status e.g. resolved, closed, open etc).

Can you advise how can I get the 'Time Spent' value for 'Issue Navigator'?



1 answer

I am having the same problem. This used to work just fine, and old issues still have "Time Spent" displayed in the issue filters, but new issues, even when time is logged against them, just have blank Time Spent.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,234 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you