JIRA 5.2.8 changing default language


We are trying to change default language from English (US) to English (UK).

Although in General Configuration we can see the new language as default, the system itself looks like no change have been done.

English (UK) language pack installed on the system.

What seems to be the problem?



3 answers

1 accepted

We were able to resolve the issue by changing JiraWebActionsSupport.properties file

0 vote

Hi Yochai,

Are you able to change the default languages to other languages such as Deutsch (other than English UK)? Maybe the plugin cache wasn't clear properly. Try to clear the cache manually by:

  1. Shut down JIRA
  2. Delete the following hidden plugin cache directories:
    • JIRA_HOME/plugins/.bundled-plugins
    • JIRA_HOME/plugins/.osgi-plugins
  3. Restart JIRA (These directories will be recreated on JIRA reboot with new plugin cache)

Hope this helps.


We have successfuly changed to French.

We have tryed the proposed solution (deleting cache directories), but it didnt helped.



0 vote
Joe Wai Tye Atlassian Team Jul 09, 2013

Hi Yochai,

You might also want to check the language set in the User Preferences, which can affect the language that is displayed in your instance. You can find out further about configuring the language in the User Preferences here

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

305 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you