JIRA 5.2.8 changing default language


We are trying to change default language from English (US) to English (UK).

Although in General Configuration we can see the new language as default, the system itself looks like no change have been done.

English (UK) language pack installed on the system.

What seems to be the problem?



3 answers

1 accepted

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We were able to resolve the issue by changing JiraWebActionsSupport.properties file

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Hi Yochai,

Are you able to change the default languages to other languages such as Deutsch (other than English UK)? Maybe the plugin cache wasn't clear properly. Try to clear the cache manually by:

  1. Shut down JIRA
  2. Delete the following hidden plugin cache directories:
    • JIRA_HOME/plugins/.bundled-plugins
    • JIRA_HOME/plugins/.osgi-plugins
  3. Restart JIRA (These directories will be recreated on JIRA reboot with new plugin cache)

Hope this helps.


We have successfuly changed to French.

We have tryed the proposed solution (deleting cache directories), but it didnt helped.



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Joe Wai Tye Atlassian Team Jul 09, 2013

Hi Yochai,

You might also want to check the language set in the User Preferences, which can affect the language that is displayed in your instance. You can find out further about configuring the language in the User Preferences here

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