JIRA 5.2.2 Failed to Restore System

Hi, I needed to move from OnDemand hosted JIRA to our own company server.

After installing JIRA 5.2.2 and uploaded the OnDemand Backup zip file to /home/imports

I am getting this error:

The xml data you are trying to import seems to be from a newer version of JIRA. This will not work.

I follow steps from here.


How can it be a newer version when I have installed from the latest download JIRA 5.2.2?

Is this a bug? Please help

4 answers

1 accepted

1 vote
Accepted answer

Hi dklsh,

Check this out


The current version running on OnDemand is JIRA 6.0-OD-2

Argh! then how on earth can I import my data from OnDemand to the latest self hosted JIRA ?!

Seems that I can get the latest 6.0 early access from http://www.atlassian.com/software/jira/download-eap so that i can import data from the latest OnDemand hosted JIRA

this still failed to import, same error saying JIRA Ondemand backup is from a newer version!


At what stage did you provide the XML backup? It has to be given during the initial setup wizard stage. Read the 3rd point in https://confluence.atlassian.com/display/JIRA/Migrating+from+JIRA+OnDemand+to+a+JIRA+Installed+Site#MigratingfromJIRAOnDemandtoaJIRAInstalledSite-Instructions

I couldn't make import too. The decision was such: the new jira version with a standard database was established and to it was fastened (it was changed dbconfig.xml) a database (I have oracle). Jira carried out reindex. It worked. Were updated from version 4.1 on 5.0.7

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