JIRA 5.0.6: Error in attach screenshot

[shampa]

What is the attached error suggesting..Thanks.

[Immanuel Siagian · Accepted solution]

This is actually a bug, which has been solved on the latest JIRA version (5.2.6). You may view the bug report from here: https://jira.atlassian.com/browse/JRA-31345

[shampa]

Hi Immanuel

What does it take to ugrade to JIRA.

We are using enterprise JIRA 5.0.6

[Immanuel Siagian]

Hi Shampa,

There are many factors to consider upon upgrading, such as whether JIRA will be upgraded on the same machine, the type of distribution (EAR/WAR or standalone) and etc.

The complete documentation for upgrading can be found on this link: https://confluence.atlassian.com/display/JIRA052/Upgrading+JIRA.

Also, it is recommended to test the upgrade before proceeding with upgrading on the production installation.

Hope this helps.

[shampa]

Link says page not found or no permissions

[Immanuel Siagian]

Oops sorry, I have mistakenly added a period at the end of the URL. This is the exact link: https://confluence.atlassian.com/display/JIRA052/Upgrading+JIRA

[Naren]

Refer the Certificate Error in JIRA Screenshot Applet knowledgebase article. Hope the workaround mentioned solves your problem.

[Immanuel Siagian]

Oops sorry, I have mistakenly added a period at the end of the URL. This is the exact link: https://confluence.atlassian.com/display/JIRA052/Upgrading+JIRA

[Vishnukumar Vasudevan]

It says the SSL you are using is Self Signed. Not from public ( valid ) SSL provider.

You may avoid the warning or download and install the SSL on your local machine, will solve the issue.