JEMH Beta Status Notifications - Closed Issues

I have the following listed as Resolved Statuses: resolved,closed,done

However, when it sent out the weekly email notifications, it even sent them to people with just a single issue which was marked as closed. It also put all issues, even closed ones in the "Open Issues" section.

Another thing I noticed, is maybe the Resolved Statuses are case sensitive? The statuses listed above are all lowercase, but when shown in the notification email it has the first letter capitalized, "Closed".

edit: It also sent two of the same notification email to every person.

1 answer

I'd love to get some details from you, Status Notifications are quite a new feature, feedback is more than welcome! Please log a support request via the projecft JIRA below so I ca work on this?

- https://thepluginpeople.atlassian.net/browse/JEMH

Screenshots of configuration including the genrated JQL would be helpful?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,216 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot