JEMH Attachment mention in comment


I am using JEMH for handling the communication with the clients and i want to know if there's a way to have a mention on the comment if it was from an email that came with an attachment.

thanks a lot 

2 answers

1 accepted

1 votes
Andy Brook Community Champion Dec 18, 2014

Hi Khalid,

Restating the question, you can configure JEMH to 'tag on' a footer to comments that came in by email that had attachments that were added, thumbnailing images, and linking to related attachments (handy on a busy issue), here is an example of just an inline attachment, the 'soime text' is the email payload.


Hi Andy,

could you please line out how to configure such a footer? I would need a list of attachments of the message

Thank you,


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,991 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot