Issuetype order on project screen

What controls the order of the issue types on the project screens in Jira? It seems to be a random distribution of issue types and not reflecting the issue type order specified in the issuetype scheme.

2 answers

This widget could not be displayed.

As far as I can see the order of the dropdown in your create issue screen reflects the order given in your issue type scheme... What do you mean by oroject screens? A filter gadget? I would guess those are ordered by the issue type ID...

This list from the project screen (located oat the top right of screen) will randomly change from time to time -- it does not respect issuetype order.

This widget could not be displayed.

The Issue Type on a Create Issue form for any given Project is supposed to respect the order as provided in the Issue Type Scheme, which can be found to left on the Project side bar under Settings > Issue Types > Actions > Edit Issue Types. For Anonymous or Login Users this should be respected, with Login Users having their most recent Issue Type already selected. This appears to work if you already have your company's JIRA site up in a web browser (as either user) and you create the issue using the Create Issue button or plus (+). 

However, I am running into the issue where the order is NOT being respected when I try to access the Create Issue form for a Project using a very simple direct HTML link feature that is unfortunately no longer supported. I put in a ticket and a feature request has been made to support this feature again, so please click here and click Vote for this issue at the right of this issue profile so it can be supported again. 

It's great to be able to supply your staff with a simple shortcut link for them to quickly and easily submit issues to a project where staff is testing a software upgrade. Especially when staff tends to forget to change projects and issue types when creating an issue.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

54 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you