Issues with LDAP and Group in JIRA

[Michelle Larson]

I am trying to use LDAP with JIRA I am getting the following when I test:

Test get user's memberships : Failed

org.springframework.ldap.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-03100238, problem 2001 (NO_OBJECT), data 0, best match of: 'OU=JIRA,OU=OTS Services,DC=WINDOM,DC=OUTREACH,DC=PSU,DC=EDU' ]; nested exception is javax.naming.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-03100238, problem 2001 (NO_OBJECT), data 0, best match of: 'OU=JIRA,OU=OTS Services,DC=WINDOM,DC=OUTREACH,DC=PSU,DC=EDU' ]; remaining name 'OU=JIRA Users,OU=JIRA,OU=OTS Services,DC=WINDOM,DC=OUTREACH,DC=PSU,DC=EDU'

For more information regarding LDAP error codes see Troubleshooting LDAP Error Codes.

Test get group members : Failed

  Test user can authenticate : Failed

org.springframework.ldap.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-03100238, problem 2001 (NO_OBJECT), data 0, best match of: 'OU=JIRA,OU=OTS Services,DC=WINDOM,DC=OUTREACH,DC=PSU,DC=EDU' ]; nested exception is javax.naming.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-03100238, problem 2001 (NO_OBJECT), data 0, best match of: 'OU=JIRA,OU=OTS Services,DC=WINDOM,DC=OUTREACH,DC=PSU,DC=EDU' ]; remaining name 'OU=JIRA Users,OU=JIRA,OU=OTS Services,DC=WINDOM,DC=OUTREACH,DC=PSU,DC=EDU'

For more information regarding LDAP error codes see Troubleshooting LDAP Error Codes.

See attached screen shot

ldap jira.pngsettings 1.pngsettings 4.pngsettings 2.pngsettings 3.png

[Arthur Gonçalves]

Hi Michelle,

Please check this Knowledge Base article and try the resolution listed there. I hope it helps! 

-- Arthur Gonçalves