Issues with LDAP and Group in JIRA

I am trying to use LDAP with JIRA I am getting the following when I test:

 

Test get user's memberships : Failed

org.springframework.ldap.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-03100238, problem 2001 (NO_OBJECT), data 0, best match of: 'OU=JIRA,OU=OTS Services,DC=WINDOM,DC=OUTREACH,DC=PSU,DC=EDU' ]; nested exception is javax.naming.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-03100238, problem 2001 (NO_OBJECT), data 0, best match of: 'OU=JIRA,OU=OTS Services,DC=WINDOM,DC=OUTREACH,DC=PSU,DC=EDU' ]; remaining name 'OU=JIRA Users,OU=JIRA,OU=OTS Services,DC=WINDOM,DC=OUTREACH,DC=PSU,DC=EDU'

For more information regarding LDAP error codes see Troubleshooting LDAP Error Codes.

 

Test get group members : Failed


  Test user can authenticate : Failed

org.springframework.ldap.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-03100238, problem 2001 (NO_OBJECT), data 0, best match of: 'OU=JIRA,OU=OTS Services,DC=WINDOM,DC=OUTREACH,DC=PSU,DC=EDU' ]; nested exception is javax.naming.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-03100238, problem 2001 (NO_OBJECT), data 0, best match of: 'OU=JIRA,OU=OTS Services,DC=WINDOM,DC=OUTREACH,DC=PSU,DC=EDU' ]; remaining name 'OU=JIRA Users,OU=JIRA,OU=OTS Services,DC=WINDOM,DC=OUTREACH,DC=PSU,DC=EDU'

For more information regarding LDAP error codes see Troubleshooting LDAP Error Codes.


See attached screen shot


ldap jira.pngsettings 1.pngsettings 4.pngsettings 2.pngsettings 3.png

 

1 answer

0 votes

Hi Michelle,

Please check this Knowledge Base article and try the resolution listed there. I hope it helps! smile

 

-- Arthur Gonçalves

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,853 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot