Issues with LDAP and Group in JIRA

I am trying to use LDAP with JIRA I am getting the following when I test:

 

Test get user's memberships : Failed

org.springframework.ldap.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-03100238, problem 2001 (NO_OBJECT), data 0, best match of: 'OU=JIRA,OU=OTS Services,DC=WINDOM,DC=OUTREACH,DC=PSU,DC=EDU' ]; nested exception is javax.naming.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-03100238, problem 2001 (NO_OBJECT), data 0, best match of: 'OU=JIRA,OU=OTS Services,DC=WINDOM,DC=OUTREACH,DC=PSU,DC=EDU' ]; remaining name 'OU=JIRA Users,OU=JIRA,OU=OTS Services,DC=WINDOM,DC=OUTREACH,DC=PSU,DC=EDU'

For more information regarding LDAP error codes see Troubleshooting LDAP Error Codes.

 

Test get group members : Failed


  Test user can authenticate : Failed

org.springframework.ldap.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-03100238, problem 2001 (NO_OBJECT), data 0, best match of: 'OU=JIRA,OU=OTS Services,DC=WINDOM,DC=OUTREACH,DC=PSU,DC=EDU' ]; nested exception is javax.naming.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-03100238, problem 2001 (NO_OBJECT), data 0, best match of: 'OU=JIRA,OU=OTS Services,DC=WINDOM,DC=OUTREACH,DC=PSU,DC=EDU' ]; remaining name 'OU=JIRA Users,OU=JIRA,OU=OTS Services,DC=WINDOM,DC=OUTREACH,DC=PSU,DC=EDU'

For more information regarding LDAP error codes see Troubleshooting LDAP Error Codes.


See attached screen shot


ldap jira.pngsettings 1.pngsettings 4.pngsettings 2.pngsettings 3.png

 

1 answer

0 votes

Hi Michelle,

Please check this Knowledge Base article and try the resolution listed there. I hope it helps! smile

 

-- Arthur Gonçalves

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