Issues with JIRA CORE Today

1.) Staff cannot log in (they go through all of the cookie and browser clearing routines and not able to log in)

2.) Staff who are logged in do not get a full "issue" load when they navigate away from their dashboard.  Shows un-formatted text to the left side of the screen.

1 answer

0 votes

Server or Cloud?

If Server, what do your admins say?

Cloud.  admins say that it might be a "new" cookie that interferes with function.

I cleared my old atlassian cookies so a new one would load and sure enough I now can't even get in.

Ok, that needs to go to Atlassian support as soon as.  Https://support.atlassian.com/contact

I'd want to ask your network admins if they've made changes to your network or browser software around the time it started to go wrong, and I'd probably like to try a different browser too, but get the call in earlier with Atlassian rather than wait.

We are also having issues with JIRA Cloud after upgrades they did last night.  Scrolling on issues is now not working and Issue names are no longer editable, and they changed a lot of stuff, i.e. editing issues is now done inline but before it used to open in a overlay.

We are getting lots of JS errors, some one really broke something.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 16, 2018 in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

1,407 views 17 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you