we just met a difficult request from a project leader: they have 20 more projects with cca 3000 issues. They need to report all those issues which were ever reopened (no matter how many times). The problem here that we don't use Reopened status: each issue which were reopened will be Open again.
I made a custom field for this and a post function to each reopening transition (Resolved ->Open, Closed -> Open) which set the custom field's value. But it's not retrospective: this method is valid only from today.
Do you have any idea, script, anything which we could list the ever reopened issues with?
Thanks in advance!
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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