Issues vs. other Issue Types

Hi

We all know that Jira can be used for a whole lot more than just managing issues, eg: I'm using it for change management where there is an issue type of Change. The problem is that a lot of the UI still talks about Issues, eg: "Create Issue" buton.

This create confusion for users because when they want to create a Change, the button says "Create Issue" :(

Is it possible to rename the button to something more generic, like "Create Record"?

I was hoping that through the internationalisation or language settings might have allowed me to do this, but they didn't look like they'd do what I'm after.

Anyway, I'd really appreciate hearing if someone has found a way around this.

BTW - we are using OnDemand, so this may impact whether it can be changed.

Thanks
David

2 answers

I m not sure how it works in OnDemand JIRA. But you can customize the text in JIRA by editing the

atlassian-jira/WEB-INF/classes/com/atlassian/jira/web/action/JiraWebActionSupport.properties file and replacing the text 'Create Issue' with the 'Create Record' and likewise.

Also, you can try extracting the jar file of your preference located at WEB-INF/classes/atlassian-bundled-plugins.zip/jira-languages-5.1.3-en_UK.jar (if Using language as UK in JIRA system) and try changing the JiraWebActionSupport.properties file by replacing the text and zip it again.

Hope it helps!

0 vote

Yes - https://developer.atlassian.com/display/JIRADEV/Customizing+Text

But no, because you're using OnDemand and you can't do that in there.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

551 views 6 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you