Issues summary page error for "some" filters

When I click on the Project name under the main Projects menu on the web UI it brings me to the Issues Summary page with the "Open Issues" filter selected by default but I get an error (screenshot below).

This error appears for filters:All Issues, My Open Issues and Open Issues

All other filters work without problem: Reported by Me, Added Recently, Resolved Recently and Updated Recently.

I ran Hercules log scanner and it found no problems.

Any help would be appreciated.


image2016-9-5 11:20:9.png

3 answers

1 accepted

0 votes


I've found this bug: JRA-44981.


Go to Field Configuration and change Priority or Resolution to Show
Change the "Order by" option to a visible field.

I hope this helps! 

0 votes

Hello Doug,

Are there any custom fields on The filters which the error appears? And what is your JIRA version?

I found this KB that maybe can relate to your issue:

** Error when searching for issues or loading a filter involving a particular custom field

I hope this helps, otherwise let me know so we can check it further!

Any additional information can be helpful.

Best Regards.


I have a few custom fields but the problem appears to be related to the screen on the UI that I'm accessing the filters from. I can go to the "All Issues" and "My Open Issues" filters under the "Issues" menu from the UI and it filters without any problem. It's only when I go through the "Projects" menu that I get the error when using the filters.



image2016-9-5 13:42:20.png

image2016-9-5 13:46:30.png


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,129 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot