Issues link problem

I have an issue into a project, which is blocked by another one.

So I did edit the issue, I did add the blocking issue in proper field and I indicated that the link type is "blocked by".

It looks correct, also the BigGantt component got this configuration.

The problem is that when I edit the issue, I can not see the linked issue anymore (the "issue" sub-field of "Linked Issue" field is empty).

I have observed that this problem exists also for different link type (e.g "blocks").

 

Step1: assign linked issue as "blocked by":

step01.png

 

 

Step2: verify that the link configuration has been acquired:

step02.png

 

Step3: edit again the issue and the link is no more present

step03.png

 

Is this a known Jira problem or a misuse?

Thanks

 

3 answers

1 votes
Alex Christensen Community Champion Jan 17, 2018

The Edit screen shown in step 3 will not show any previously linked issues. This "Linked Issues" field in the Edit or Create screen only provides you with the ability to create new links, not edit existing links.

I have not used BigGantt personally, but I'm assuming you can probably edit the existing links in the BigGantt section seen in step 2 from your original post.

I third what Alex and Piotrek said.  AND you will NOT see the link on the JIRA View Issue screen , within the BigGantt WBS section.  You will see the link on the JIRA View Issue Screen in the Links section (but ONLY if you have added the Links section to your screen configuration/schema).  

The only place you can see the link inside BigGantt is by clicking on the issue and getting the popup box that shows the details of the inbound/outbound links for that issue.

And even then,you would have to configured BigGantt to use the link type 'blocked by' as one of it's mapped link types.

Hello @Paolo Paciucci,

I do second what @Alex Christensen wrote. The screen which you are viewing is the issue 'edit only' menu. As BigGantt uses simple Jira custom fields for its purposes, links in our plugin will also be respected once added, though will not appear in the 'edit mode'. 

You may visit our Wiki to learn more about BigGantt's dedicated custom fields and issue links ad well as linking tasks on the Gantt chart.

Kind Regards,

Piotr

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