Issues link problem

I have an issue into a project, which is blocked by another one.

So I did edit the issue, I did add the blocking issue in proper field and I indicated that the link type is "blocked by".

It looks correct, also the BigGantt component got this configuration.

The problem is that when I edit the issue, I can not see the linked issue anymore (the "issue" sub-field of "Linked Issue" field is empty).

I have observed that this problem exists also for different link type (e.g "blocks").


Step1: assign linked issue as "blocked by":




Step2: verify that the link configuration has been acquired:



Step3: edit again the issue and the link is no more present



Is this a known Jira problem or a misuse?



3 answers

1 votes
Alex Christensen Community Champion Jan 17, 2018

The Edit screen shown in step 3 will not show any previously linked issues. This "Linked Issues" field in the Edit or Create screen only provides you with the ability to create new links, not edit existing links.

I have not used BigGantt personally, but I'm assuming you can probably edit the existing links in the BigGantt section seen in step 2 from your original post.

I third what Alex and Piotrek said.  AND you will NOT see the link on the JIRA View Issue screen , within the BigGantt WBS section.  You will see the link on the JIRA View Issue Screen in the Links section (but ONLY if you have added the Links section to your screen configuration/schema).  

The only place you can see the link inside BigGantt is by clicking on the issue and getting the popup box that shows the details of the inbound/outbound links for that issue.

And even then,you would have to configured BigGantt to use the link type 'blocked by' as one of it's mapped link types.

Hello @Paolo Paciucci,

I do second what @Alex Christensen wrote. The screen which you are viewing is the issue 'edit only' menu. As BigGantt uses simple Jira custom fields for its purposes, links in our plugin will also be respected once added, though will not appear in the 'edit mode'. 

You may visit our Wiki to learn more about BigGantt's dedicated custom fields and issue links ad well as linking tasks on the Gantt chart.

Kind Regards,


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,739 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot