IssueTabPanel error

Hi there,

Searched this portal though did not see any questions relating to this so here is my question.

 

I am getting this error after we upgraded to version v6.4.12 ; basically the "people" and "components" tab panel throws rendering error.

Via GUI;

Error rendering 'com.stygian.jira.plugins.projectroles:components-issue-tab-panel'. Please contact your JIRA administrators.

Via Logs;

[jira.plugin.issuetabpanel.IssueTabPanelInvokerImpl] showPanel does not implement IssueTabPanel.com.atlassian.jira.plugin.issuetabpanel.IssueTabPanel3Adaptor(com.atlassian.jira.issues.Issue, com.atlassian.crowd.embedded.api.User). This likely means the plugin is not compatible with this version of JIRA.

 

Does anyone have any insight what might this be?

Thanks

2 answers

1 votes

You have a plugin that is using the old code. You might be able to find the plugin package from the logs, if you look at the stacktrace. For the people tab error, I will look for plugins that exposes user custom fields.

Keri Duthie Atlassian Team Oct 05, 2017

I would look specifically at the Project Roles add-on for this error, due to the following part of the stack trace:

com.stygian.jira.plugins.projectroles

You can find more details of the add-on here:

https://marketplace.atlassian.com/plugins/com.stygian.jira.plugins.projectroles/server/overview

Hi,

i got the same problem after updating to JIRA 7.3.1 (from ooooold 6.3.5) but i have no idea which plugin I may have to update...

2017-02-17 10:10:30,221 http-nio-8080-exec-8 ERROR a0066292 610x363x1 17g7nbx 32.32.30.3 /browse/TSUP-245 [c.a.j.plugin.issuetabpanel.IssueTabPanelInvokerImpl] showPanel does not implement IssueTabPanel.com.atlassian.jira.plugin.issuetabpanel.IssueTabPanel3Adaptor(com.atlassian.jira.issues.Issue, com.atlassian.crowd.embedded.api.User). This likely means the plugin is not compatible with this version of JIRA.
java.lang.AbstractMethodError: com.googlecode.jsu.transitionssummary.issuetabpanel.TransitionsSummaryTabPanel.showPanel(Lcom/atlassian/jira/issue/Issue;Lcom/atlassian/jira/user/ApplicationUser;)Z
        at com.atlassian.jira.plugin.issuetabpanel.IssueTabPanel3Adaptor.showPanel(IssueTabPanel3Adaptor.java:31)
        at com.atlassian.jira.plugin.issuetabpanel.IssueTabPanelInvokerImpl$1.call(IssueTabPanelInvokerImpl.java:43)
        at com.atlassian.jira.plugin.issuetabpanel.IssueTabPanelInvokerImpl$1.call(IssueTabPanelInvokerImpl.java:38)
        at com.atlassian.ozymandias.SafePluginPointAccess.call(SafePluginPointAccess.java:187)
        at com.atlassian.jira.plugin.issuetabpanel.IssueTabPanelInvokerImpl.invokeShowPanel(IssueTabPanelInvokerImpl.java:38)
        ... 3 filtered
        at java.lang.reflect.Method.invoke(Method.java:498)
        at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
        at com.sun.proxy.$Proxy298.invokeShowPanel(Unknown Source)
        ... 3 filtered
        at java.lang.reflect.Method.invoke(Method.java:498)
        at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136)
        at com.sun.proxy.$Proxy298.invokeShowPanel(Unknown Source)
        at com.atlassian.jira.plugin.viewissue.ActivityBlockViewIssueContextProvider.getTabPanels(ActivityBlockViewIssueContextProvider.java:199)
        at com.atlassian.jira.plugin.viewissue.ActivityBlockViewIssueContextProvider.getContextMap(ActivityBlockViewIssueContextProvider.java:90)
        at com.atlassian.jira.plugin.webfragment.CacheableContextProviderDecorator.initContextMap(CacheableContextProviderDecorator.java:63)
        at com.atlassian.jira.plugin.webfragment.CacheableContextProviderDecorator.getContextMap(CacheableContextProviderDecorator.java:41)
        at com.atlassian.jira.plugin.webfragment.contextproviders.MultiContextProvider.getContextMap(MultiContextProvider.java:86)
        at com.atlassian.plugin.web.model.AbstractWebItem.getContextMap(AbstractWebItem.java:30)
        at com.atlassian.plugin.web.model.DefaultWebLabel.getDisplayableLabel(DefaultWebLabel.java:55)
        at com.atlassian.jira.components.issueviewer.viewissue.webpanel.WebPanelBeanBuilder.getLabel(WebPanelBeanBuilder.java:85)
        at com.atlassian.jira.components.issueviewer.viewissue.webpanel.WebPanelBeanBuilder.builder(WebPanelBeanBuilder.java:74)
        at com.atlassian.jira.components.issueviewer.viewissue.webpanel.WebPanelBeanBuilder.buildWithHtml(WebPanelBeanBuilder.java:54)
        at com.atlassian.jira.components.issueviewer.viewissue.webpanel.WebPanelMapperUtilImpl.mapAndRenderPanels(WebPanelMapperUtilImpl.java:78)
        at com.atlassian.jira.components.issueviewer.viewissue.webpanel.WebPanelMapperUtilImpl.create(WebPanelMapperUtilImpl.java:64)
        at com.atlassian.jira.components.issueviewer.viewissue.webpanel.WebPanelMapperUtilImpl.create(WebPanelMapperUtilImpl.java:52)
        ... 3 filtered
        at java.lang.reflect.Method.invoke(Method.java:498)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)
        at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)
        at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
        at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)
        at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
        at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207)
        at com.sun.proxy.$Proxy2772.create(Unknown Source)
        at com.atlassian.jira.projects.issuenavigator.DefaultIssueRenderService.render(DefaultIssueRenderService.java:97)
        at com.atlassian.jira.projects.issuenavigator.webaction.ProjectIssueNavigatorAction.doIssueViewWithSidebar(ProjectIssueNavigatorAction.java:191)
        ... 3 filtered
        at java.lang.reflect.Method.invoke(Method.java:498)
        at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
        at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)
        ... 2 filtered
        at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63)
        ... 7 filtered
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
        ... 52 filtered
        at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
        ... 41 filtered
        at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:80)
        ... 1 filtered
        at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:78)
        ... 20 filtered
        at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
        ... 12 filtered
        at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
        ... 7 filtered
        at com.atlassian.jira.projects.issuenavigator.ProjectIssueViewRewriteFilter.doFilter(ProjectIssueViewRewriteFilter.java:92)
        ... 4 filtered
        at com.atlassian.jira.plugin.issuenav.IssueNavRewriteFilter.doFilter(IssueNavRewriteFilter.java:116)
        ... 4 filtered
        at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
        ... 59 filtered
        at com.atlassian.jira.projects.legacy.LegacyRedirectFilter.handleErrorExtractingUrlComponents(LegacyRedirectFilter.java:89)
        at com.atlassian.jira.projects.legacy.LegacyRedirectFilter.doFilter(LegacyRedirectFilter.java:61)
        ... 15 filtered
        at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:80)
        ... 1 filtered
        at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:78)
        ... 36 filtered
        at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
        ... 10 filtered
        at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
        ... 4 filtered
        at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
        ... 29 filtered
        at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
        ... 28 filtered
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.lang.Thread.run(Thread.java:745)


Keri Duthie Atlassian Team Oct 05, 2017

Hi Jens, 

 

This part of the error: 

java.lang.AbstractMethodError: com.googlecode.jsu..... 

would suggest to me that it's an issue with Suite Utilities for Jira:  https://marketplace.atlassian.com/plugins/com.googlecode.jira-suite-utilities/server/overview

 

I would suggest updating this add-on, but also checking your manage add-ons page for any other add-ons which show available updates. 

 

Cheers, 

Keri Hannon | Atlassian Support

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,923 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot