So i have a custom worklow, which is working fine.
When you click on an issue type it displays the status of the workflow it is in, whcih is correct.
I then run a query to show all the issue types which use this custom workflow. The results display all the issues, but the status of these issues is incorrect. For example it says the issues is still in 'Open' when in fact it is at the next stage along.
I have only come across this this mornig when i moved the issue to the next stage. I have re-run the query, instead of using teh saved query and it doesnt change.
this is the typical behaviour for an index error. Something in your workflow has edited the issue in the wrong moment and this change was not indexed.
To fix this, you can install the Script Runner plugin and run the built-in script to reindex a filter result. Out of the it's only possible to edit the issue again or to run a complete reindex (which makes your JIRA instance inaccessible for that time).
You should investigate which changes in your workflow may cause this error. Maybe you changed something or installed a new plugin?
You probably need to re-index JIRA in order to solve this. To re-index JIRA follow the steps:
When finished you searches should work fine!
hope this helps,
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