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Issue with the Story

Edited
Jaswinder Singh
Jaswinder Singh Nov 30, 2022

Hello,

For one of our project WWE, when the story  which is completed is being assigned to someone who is no more active on JIRA. We have components assigned for each of the departments. 

For QA department the current person assigned is Santosh, however when the story is marked as completed it is being auto assigned to Samreen (Inactive). How do we correct this and keep the assigned person as Santosh only?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist- Community Leader Dec 01, 2022

Welcome to the Atlassian Community!

You have a script, post-function, listener or automation that is setting this value.  You'll need to turn that off.

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Jaswinder Singh
Jaswinder Singh Dec 03, 2022

still not clear how this can be done. Can you pls help with the steps? Thank you

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist- Community Leader Dec 03, 2022

I can't tell you how you have configured your system.  You will need to log in as an admin and look at the workflow, your scripts and automations.

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