We are trying to create JIRA stories by text content and PNG images sent through email. The content seems to load correctly in stories but PNG image attachments are removed whereas JPEG images are accepted. Due to our product limitations, we definitely need JIRA to allow loading of PNG images though email attachments.
After searching around. I see this has been reported on Atlassian community site - https://community.atlassian.com/t5/Jira-questions/create-issue-from-email-attachment-file-type-png-zip-other/qaq-p/402288
Could you please help?
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs