I am working on some script that i was hoping will change workflow transition when comment is added via email. I have custom listener via ScriptRunner that is attached to my project on Issue Commented. It was tested and worked when issue is commented from JIRA itself but when I send email to built in JIRA mail handler issue updated event is not triggered therefor script will not run but comment is added to JIRA issue and even JIRA changes updated field.
Do you have any word of advice how to approach this bug/feature?
Thank you in advance.
I don't have any examples of using it readily available. After the event takes place, the change history should be available to look at. You may be able to google some examples of using change history
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