Issue with bulk tickets move from one project to other

When we try to move tickets in bulk from project A to B
Fields <Reporter> and <Assigned> are not kept from project to project.

There is no issue if I move single ticket from A to B.

 

Please advise.

1 answer

0 votes

During the bulk move, did you get an option to retain the assignee (a checkbox)? If you check that, valid assignees and reporters will be retained. For others, you will have to enter a value during the bulk move.

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