Issue with Jira data center 7.6.0 with postgreSQL

Hi,

 

I have installed jira data center 7.6.0 as shown in https://confluence.atlassian.com/adminjiraserver073/installing-jira-data-center-861253059.html in AWS. when i kept cluster.properties file it throwing error in logs as shown below. Can you help me on this.

17-Jan-2018 23:44:32.277 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [http-nio-8080]
17-Jan-2018 23:44:32.285 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
17-Jan-2018 23:44:32.298 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 39212 ms
2018-01-17 23:44:33,895 http-nio-8080-exec-2 WARN [c.a.j.w.f.steps.security.HttpSecurityStep] HttpSecurityConfig component was not present during HttpSecurityStep creation
2018-01-17 23:44:33,907 http-nio-8080-exec-2 ERROR anonymous 1424x1x1 - 10.179.201.92 / [c.atlassian.instrumentation.Instrument] Unable to snapshot thread local operations (implementation of OpTimerFactory is not a ThreadLocalOpTimerFactory): null
2018-01-17 23:44:34,032 http-nio-8080-exec-3 WARN [c.a.j.w.f.steps.security.HttpSecurityStep] HttpSecurityConfig component was not present during HttpSecurityStep creation
2018-01-17 23:44:34,041 http-nio-8080-exec-3 WARN anonymous 1424x2x1 - 10.179.201.92 /secure/errors.jsp [c.a.jira.security.JiraSecurityFilter] Rejecting security-sensitive request that bypassed Johnson filter: /secure/errors.jsp

In browser i am getting 

This page isn’t working

10.155.152.178 is currently unable to handle this request.

HTTP ERROR 503

Thanks

 

1 answer

0 votes

Hi Jameer,

I see you have a ticket open with Support and you recently uploaded a Support Zip.  I will watch the ticket and when a solution is found we can circle back and post the solution here in case anyone else runs into this issue.

Cheers,

Branden

@Branden McElveen @jameer ahamad was there any resolution to this problem? We are experiencing this issue and we didn't even upgrade. We've been running Jira 7.6 successfully for a while now until today.

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