Please make sure there isn't any permission problems with accessing your projects by Gantt Cloud Add-on. Be aware that add-on is using it's own user to get access into your JIRA instance so it has to have all permissions set accordingly. It usually works just fine but if you have any custom permission scheme applied it might be a problem.
To read more about the Access Control concept, look here:
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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