Issue where emails are not creating automatic tickets in JIRA?

Issue where emails are not creating automatic tickets in JIRA? Not sure why this happened or what I can do to troubleshoot?

1 answer

Hi there,

I think you will find that this document is a good starting point for troubleshooting problems with issue creation from email: https://confluence.atlassian.com/display/JIRA/Troubleshooting+Issue+Creation+Via+Email

All the best,
John

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,970 views 19 22
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you