Issue was created but an error was encountered with the mapping

I've been trying to set up JIRA to Sauce Labs mapping again but I can't seem to get it right this time. Whenever I submit a bug from Sauce Labs I get this error:

Issue was created but an error was encountered with the mapping: Invalid format: "1351767201" is malformed at "1"

I also get this error on the JIRA issue screen:

Error rendering 'com.atlassian.jira.jira-view-issue-plugin:activitymodule'. Please contact your JIRA administrators.

There are a lot of steps to getting this right and no guides so I'm a bit lost.

I've done the following:

  • Connector
  • Application Link
  • Mapping
  • Mapping Schemes
  • Custom Fields to link Sauce fields to JIRA fields (done using text fields)
  • Added the JIRA Connector ID and JIRA Object Type into Sauce.
  • Associated a mapping scheme with a project (the project does appear in the list and the bug is created but with errors.)

Have I associated a field to a wrong data type? I.e. a string to an integer field?

I've tried looking up the error but I get no information.

3 answers

1 accepted

1 vote
Paul Greig Atlassian Team Jan 16, 2013

Hi, 

I thought I would point you in the direction of this administrators link for the Sauce Labs to JIRA plug-in -  http://wiki.customware.net/repository/display/SLJIRA/Administrators+Guide

The connector itself is supported by customware, you can reach their support team at http://www.customware.net/services/support.html

Thanks,

Paul

BUMP POST UP

Ok thanks I'll have a look through this docummentation when I get a chance.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

64 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you