Issue was created but an error was encountered with the mapping

I've been trying to set up JIRA to Sauce Labs mapping again but I can't seem to get it right this time. Whenever I submit a bug from Sauce Labs I get this error:

Issue was created but an error was encountered with the mapping: Invalid format: "1351767201" is malformed at "1"

I also get this error on the JIRA issue screen:

Error rendering 'com.atlassian.jira.jira-view-issue-plugin:activitymodule'. Please contact your JIRA administrators.

There are a lot of steps to getting this right and no guides so I'm a bit lost.

I've done the following:

  • Connector
  • Application Link
  • Mapping
  • Mapping Schemes
  • Custom Fields to link Sauce fields to JIRA fields (done using text fields)
  • Added the JIRA Connector ID and JIRA Object Type into Sauce.
  • Associated a mapping scheme with a project (the project does appear in the list and the bug is created but with errors.)

Have I associated a field to a wrong data type? I.e. a string to an integer field?

I've tried looking up the error but I get no information.

3 answers

1 accepted

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Paul Greig Atlassian Team Jan 16, 2013

Hi, 

I thought I would point you in the direction of this administrators link for the Sauce Labs to JIRA plug-in -  http://wiki.customware.net/repository/display/SLJIRA/Administrators+Guide

The connector itself is supported by customware, you can reach their support team at http://www.customware.net/services/support.html

Thanks,

Paul

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Ok thanks I'll have a look through this docummentation when I get a chance.

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