I am experiencing the same problem. A user reported she wanted to change an issue type to Bug but it isn't listed. I checked the Issue Type Scheme in use and Bug is there, 1 of 8 types available. When I look at the ticket (logged in as an admin) and try to change Issue Type, only 4 of the 8 types are listed, and Bug is not one of them.
I tried re-indexing the project but that had no affect. I am running JIRA server 7.3.3
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Check the issue type scheme for the project - I suspect that only has 10 issue types.
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I am facing this issue as well. We have 32 issue types in a issuetype scheme but only 14 are listed in the create issue dropdown. I don't the the new one that has been added to the issue type scheme as well.
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My guess is that you've got 14 issue types in the issue type scheme, and then another 18 sub-task types.
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@Michael Thompson - Just take a peep at your Script-runner behaviors. There will be one hiding somewhere that is hiding/restricting these issue types to make them visible on the create issue screens.
Go over each one every behavior you have and see the script that could potentially do this.
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Thanks folks, this problem is resolved for our instance. The problem on my end was a behavior
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