Issue screen displays error rendering greenhopper-epics-issue-web-panel Symptoms

TWLX April 18, 2016

While accessing all Epics the following message appears on the screen:

Error rendering 'com.pyxis.greenhopper.jira:greenhopper-epics-issue-web-panel'. Please contact your JIRA administrators.

The following appears in the atlassian-jira.log:

2016-04-19 02:33:35,849 http-nio-8080-exec-15 ERROR gaowei.yuan 153x8765x1 1k5gwh9 10.10.12.23,10.10.14.247 /secure/AjaxIssueAction!default.jspa [c.a.j.web.component.ModuleWebComponentImpl] An exception occured while rendering the web panel: com.pyxis.greenhopper.jira:greenhopper-epics-issue-web-panel (null)
com.atlassian.greenhopper.manager.lexorank.LexoRankIntegrityException: Expected exactly 2 rows; the maximum marker row and the lowest ranked row for rank field[id=10012]

image2016-4-19 17:36:15.png

image2016-4-19 17:36:56.png

Please help.

2 answers

0 votes
Charlie Misonne
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 7, 2016

Hi , were yo able to solve this problem?
I'm encountering the same after an upgrade from JIRA 6.4.12

0 votes
Avinash Prasad September 11, 2016

HI,

I am facing same issue. Did you find solution?

Thanks,

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