Using Jira and Greenhopper
In Project settings - General, Ranking is enabled
'Rank' column is visible in Issue navigator and I display this
There is also a 'Ranking' column available which I have selected
The column is showing in the table but says "Disabled"
What is the purpose of this column in comparison to 'Rank' and how do I enable it
Hey there, Sean.
I believe that you might have 2 different Rank fields for your GreenHopper that causes you to be able to view both columns via the Issue Navigator. One of the reasons (that I can think of) why the Ranking field is Disabled could be due to that you are making use of the Rank field for your GreenHopper boards rather than the other.
Hence, the Ranking field is not used and it will not have any values to display, eventually causing it to disable. You can check on your GreenHopper configuration depending on the usage of board on your side:
Hope this helps and feel free to get back to me on this.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs