Issue in linking tickets in JIRA Cloud

Sherwin Soriano April 21, 2024

Good morning!

 

We seem to be having an issue that when we click "Link Issue" to some of our JIRA tickets, an error will occur saying "We couldn't connect to that issue".

See image below. 

JIRA_Issue_in_linking.jpg

2 answers

0 votes
Dexter de Vera
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 21, 2024

Hi @Sherwin Soriano ,

Welcome to the Atlassian community,

It seems there is a current bug in linking issue in Jira software cloud. Maybe you can try it later again. Atlassian is now fixing this bug.

 

Sherwin Soriano April 21, 2024

Thank you!

0 votes
Dwight Holman
Rising Star
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April 21, 2024

I reported this to Atlassian a couple of hours ago - they confirmed it is a bug and are now tracking it as an incident:

https://jira-software.status.atlassian.com/incidents/17kgss0q1lyg

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