We have tried customizing the email content upon ticket creation with the help of information available in https://confluence.atlassian.com/display/JIRA/Customising+Email+Content
We have restarted the server to ensure the changes done to issuecreated.vm gets reflected.
But the custom field value is not reflecting in the email notifications triggered after creation of ticket.
Our version of jira is 4.4.3. Can you please let us know if we are missing on anything.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs