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Issue does not exist. Kind of dead Jira Tickets

Sanjay Krishnan3
Sanjay Krishnan R.S. October 7, 2015

Hello,

 

For some issues, it lists only in project but when we try to access the error comes like issue doesnot exist, contact your jira-administrator.

 

I am administrator and have got enough permissions to browse project and issues.

 

Is there any way to delete these JIRA ticket?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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October 7, 2015

I'm not quite sure what this means.

You say "For some issues it lists only in project" - what do you mean by "lists in project"?  Does it come out in a search somewhere?  Or a report?  Where are you seeing the link to the issue?

My guess is a broken index though.  If you have a small JIRA and/or can tolerate the down-time, could you run a full "lock JIRA" re-index and re-test this?  Does the problem go away then?

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