Issue collector does not show up

I created an issue collector and it does not appear anywhere on page. No JS errors appear in firebug. NET tab shows that the JS is loaded.

I have no issues with Jira access. Tried in chrome, firefox and IE.. just a blank page.

I setup a barebones example just to try to get it working

        <script src=""></script>
     // Requires jQuery!
            url: "",
            type: "get",
            cache: true,
            dataType: "script"

        <h1>Hello World!</h1>

4 answers

1 accepted

Hi Nicholas,

If I'm not mistaken, there is a related bug of Issue Collector for JIRA OnDemand.

For now, could you try to remove the "locale=en-US?" from the snippet then paste the entry into an HTML Page?

This is the bug report that I have found:

Hope this helps.

Regards, Julian.

Oh i see what you did there, I ddn't notice the 2 questin marks.. first one should be an & symbol.. ha

Hi Nicholas,

it seems I have the same problem here. Just created a simple collector following instructions. Copy paste the code. Nothing happens. The default button just does not show.

Am I missing something ?

Do we have to activate something in the Jira settings ?

I'm running Jira AGile OnDemand.

the workaround did not work for me so ... wait&see next week for the fix :)

OOPS.. sorry, my mistake, the workaround above DID solve the problem for me.

thank you Julian :)

No Problem Jean, glad to help :)

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