I'm evaluating JIRA OnDemand and have seen a generel presentation on YouTube where the Action/button called "Request Iformation" is visible on a issue. Very nice indeed. But I can't find it in my default OnDemand installation. I think it's a workflow/comment thing. Is it there?
You tube link: http://www.youtube.com/watch?v=tVCjr0HffVA around 1:16 min.
Actually those are the workflow links, those are customized, you can learn more from our documentations: https://confluence.atlassian.com/display/JIRA/Configuring+Workflow
Hope it helps :).
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