Issue Type not showing up when added

I added Issue Type Test Plan. Updated scheme & issue type. But when i create a record its not in issue type pulldown

Re-index still nothing

Using defaults JIRA workflow and its Test Plan is visible

4 answers

1 accepted

Hmm, the only reason I see that an issue type does not appear when you create a new issue is that the issuetype is not part of that projects issue type scheme.

Updated scheme & issue type.

Which scheme did you update? Is is part of the project?

It was created as subtask so it will not show in parent pulldown according to support.

Right, that is the second reason why it doesn't show up. Missed that one.

Hi KP11,

Do you have any issue security levels setup for the project you are trying to create the Test Plan in?

Thank you
Bhushan

No security levels

Even I think the Isue type is not updated in your current Project. So, can you cross check the same

I had similar problem my solution was that in the issue type UI filter for the project the issue type was not configured for the user.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

239 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you