Issue Navigator problem - latest issue doesn't show up

[Rumceisz]

Dear All,

we experienced a problem that when we search for a project's issue (project=x) the latest (newest) issue of the project doesn't show up in the searchresults of the Issue Navigator.

The issue was created 2 hours before the search was taken.

We experienced this both for simple and advance search.

Anticipating your first questions: we checked all the permissions: everyíthing is OK with that.

What can be wrong?

Thanks in advance,
Rumi

[Renjith Pillai · Accepted solution]

• Do you have any custom post functions in the issue creation step that is making trouble with indexes?
• You can confirm this in your workflow.
• Do a reindex and let us know if this makes the issue visible.
• Does the logs have any errors being reported for reindexing or plugin related?

[Rumceisz]

Hi,

additional info for the bug: if we made any update on the issue, it will show up in the search results. So summarising: the newly created issues don't show up in the search results. After any update (e.g. commenting, status transition, etc.) has taken, the issue shows up in the results.

+1 weird thing: this in particular projects: I just tested in a different project that I created a few issues and these immediately shoved up in the search results.

[Zul NS _Atlassian_]

Please perform indexing and see if it works.

[Rumceisz]

Hi,

hence our Jira is used more than 2000 users at the tinme, I opt not to do a reindex.