I'm creating a CSV file for importing into JIRA and I noticed I can choose between Issue Key and Issue ID to map values. What is the difference? Are Issue Keys used for standard issues and Issue IDs used for sub-tasks?
On that note of treating a CSV as an update and on an existing issue rather than creating a new one. I have the issue key correlating to existing tickets and when I upload, I check "map exact field" but it is still creating new tickets.
Any insights on how I am mapping this incorrectly?
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