Our project needs to implement a somewhat dynamic behavior for the users opening tickets.
According to the 'Component' field value set by the user (ticket type), we would like to have 'Acceptance Criteria' dynamically filled with specific information, representing further notice to users on what information the support team expects as input inside the issue.
How is this achievable?
Is there an even more dynamic behaviour where, just like the setting of the Issue Time on Issue Creation, the field set is reconfigured in the create screen?
An assisting solution is to add 'hints' besides each one of the fields (like the system default ones) providing users suggestion on ho to fill certain fields (mandatory, what kind of value, etc.).
Thanks for your assistance in finding a flexibile and evolutive solution (independant of versions),
1) You can use workflow postfunction which sets the value of Acceptance Criteria based on Component value.
->You need to go through the workflow module postfunction in https://developer.atlassian.com/display/JIRADEV/Workflow+Plugin+Modules#WorkflowPluginModules-Functions
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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