Issue Created Notification Scheme

I am an admin in JIRA project A and have added myself as a single email address and as a single user to the Issue Created notification.  When an issue is moved from project B into project A, I am not receiving email notification of an issue having been created in project A as I would expect.  Also, I have used the Notification Helper wizard.  It tells me I do not receive notifications on Issue Created although both my user ID and email address are included in the Issue Created notification.  Any insights as to why?  

4 answers

0 vote
Steven Behnke Community Champion Sep 16, 2014

Have you received email from JIRA yet at all?

Yes, if I create an issuer directly in project A, I get notifications. It appears to be only when an issue is moved to my project from another project that I get no notifications..

Should've dug a little deeper before posting the question.  this is apparently not an issue that Atlassian is choosing to fix:

https://jira.atlassian.com/browse/JRA-8819

 

Steven Behnke Community Champion Sep 16, 2014

Doesn't Issue Moved function for you? It works fine for me and the companies we've serviced...

0 vote
Steven Behnke Community Champion Sep 16, 2014

You need to use the Issue Moved notification.

image2014-9-16 12:32:33.png

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